Here are some to ensure privacy policy to aligns with the PDPA:

1. Consent:

Where possible, we will collect your Personal Data directly from you and secure the relevant consent from you. This may take place in a number of ways, such as:

• To register to attend an on-line seminar or demonstration
• To receive specific information from us such as a whitepaper or code sample
• To sign up for a mailing list
• To correspond with us
• Or any other such activity that we deem necessary

Where you have given your Personal Data through the aforementioned mediums or any other mode, you agree to be bound by this Personal Data Protection and Privacy Policy.

Our websites may also offer interactive facilities where personal data may also be collected, such as:

• customer enquiry
• comment forms
• and contest entry forms or
• from third parties such as our agents, partners, contractors and regulatory authorities.

Where you have accessed and used our websites and any services we offer via the websites, you agree to be bound by this Personal Data Protection and Privacy Policy in respect of the Personal Data collected about you via our websites.

We assure you that regardless of the medium you provide your Personal Data to us, it will always be handled by us with care and diligence not only in accordance with this Personal Data Protection and Privacy Policy, in compliance with the PDPA, but also as our duty to you as our customers and/or service users.

2. Access and Correction Rights:

You can access most of the Personal Data we hold about you by contacting us formally in writing to our Data Privacy Officer. We may charge an access fee to cover the reasonable cost of retrieving the information and providing it to you.

Access to Personal Data may be refused in a number of circumstances, such as where the Personal Data relates to any anticipated legal proceedings, the request for access is frivolous or vexatious or any other restrictions in the PDPA. If we deny or restrict your access, we will provide reasons as required by applicable laws.

For any query for correction please contact us at our email volunteering@sianchay.org.sg

3. Data Protection Officer (DPO):

For any questions relating to your Personal Data or about our Privacy Policy, you may contact our DPO at this email volunteering@sianchay.org.sg or the following phone numbers:

4. Transfer of Personal Data:

While providing you with our product or service, we may sometimes need to disclose your Personal Data to others. It is generally not our policy to disclose your Personal Data to external organisations unless we have your consent and/or are required to disclose your Personal Data as required in the normal course and scope of our business in the provision of our services to you, and/or for contractual, legal and regulatory requirements. Some examples of the types of external organisations we may need to disclose information to in the course of providing a product or service are:

• other companies or individuals, including legal counsel and information technology service
• providers, who assist us in providing services or who perform functions on our behalf (e.g., mailing houses of letters or printers for our marketing materials) who are contract bound to comply with our Privacy Policy and that of the PDPA.

Those external organisations are not authorised by us to use your Personal Data for anything other than the purpose(s) for which we supplied that information to them. Some of our information technology service providers are located overseas and, as a result, Personal Data collected and held by us may be transferred overseas in accordance with the requirements of the PDPA.

Unless otherwise required or permitted by law, we will only disclose your Personal Data with your consent (implied or expressed), and we will also take reasonable steps to ensure the external organisation to whom we have disclosed your information are also legally bound to protect the privacy of your Personal Data.

5. Security Measures:

Security of Personal Data is very important to us and we take all reasonable precautions and care to protect your Personal Data from misuse, loss, unauthorised access, modification or disclosure.

Some of the ways we protect Personal Data include:

• external and internal premises security
• restricting access to Personal Data only to staff who need it to perform their day to day functions
• maintaining technology products to prevent unauthorised computer access or damage to electronically stored information, such as requiring identifiers and passwords, firewalls and anti-virus software and
• maintaining physical security over paper records.

6. Retention Period:

We will retain your Personal Data for a reasonable period for the purposes as cited herein or as required by law.

7. Complaints:

If you believe that the privacy of your Personal Data has been compromised, please contact us at our email volunteering@sianchay.org.sg immediately and we will take the relevant steps to address your concerns.

8. Updates and Changes:

We reserve the right to amend this Personal Data Protection and Privacy Policy from time to time at our sole discretion. If we make any changes to this Personal Data Protection and Privacy Policy and the way in which we use your Personal Data, we will update these changes on our websites and will do our best to notify you of any significant changes. Our revised Personal Data Protection and Privacy will be available on our websites. We advise that you revisit our Personal Data Protection and Privacy Policy on a regular basis.